Maine regulators will consider how to better measure utilities’ service quality

BANGOR DAILY NEWS • December 15, 2020

The Maine Public Utilities Commission said Tuesday that it is looking at whether to change how it measures electric utilities’ performance, in an effort to spark the companies to improve service while controlling costs. The measurements would apply to companies, including Central Maine Power and Versant Power, that transmit and deliver electricity to homes and businesses. The commission, which regulates the utilities, is seeking input from the public.