PORTLAND PRESS HERALD • November 23, 2020
In a case filed in Cumberland County Superior Court, five customers associated with the group, CMP Ratepayers Unite, said the utility is using communications “strategically designed to mislead and intimidate customers with alleged overdue balances,” to pay their bills without involvement of the PUC. It’s seeking a temporary restraining order to stop the practice. CMP said Monday that the allegations are inaccurate, and that the utility recently collaborated with the PUC and the state Public Advocate’s Office to make sure wording in disconnection notices complies with state regulations.